Last updated: 10 June 2026. This policy is a general template provided for convenience and is not legal advice — please review it with a qualified adviser before publishing.
TreasureXrossing (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The information we collect
We may collect personal information you provide directly, including your name, email address, phone number, and the details of any enquiry you send us through our contact form, by email or by phone.
When you visit our website we may also collect technical information automatically, such as your device type, browser, pages viewed and approximate location, through analytics and advertising tools (see “Cookies and analytics” below).
How we use your information
- To respond to your enquiries and provide quotes, appointments and services.
- To communicate with you about your order or request.
- To improve our website, products and customer experience.
- To meet our legal and record-keeping obligations.
Disclosure of your information
We do not sell your personal information. We may disclose it to trusted service providers who help us operate our business (for example website hosting, email, analytics and CRM providers), and where required or authorised by law. Some providers may store data outside Australia.
Cookies and analytics
Our website may use cookies and similar technologies, including Google Analytics and the Meta (Facebook) Pixel, to understand how the site is used and to measure marketing. You can disable cookies in your browser settings, though some features may not work as intended.
Data security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
TreasureXrossing
37 Railway Parade, Kogarah NSW 2217
Email: treasurexrossing@hotmail.com
Phone: (02) 9587 1191